Updated By: LatestGKGS Desk
Jaipur and Srinagar Airport bagged the first and second rank respectively in the category of 2-5 million passengers on 17 October 2017 in Airport Service Quality (ASQ) Airport Council International (ACI) survey.
Jaipur won the best Airport in the World in the traffic volume of 2 to 5 million passengers for the second consecutive year. Besides this, the Airport of Jaipur also has received the Award in the same category in 2016.
The award was presented during the 27th ACI Africa/world annual general assembly, conference, and exhibition at Port Louis in Mauritius. Airport Authority of India (AAI) Chairman, Guruprasad Mohapatra and member operation IN Murthy received the award.
Airport Service Quality (ASQ)-Airport Council International (ACI) Survey takes into account highest passenger satisfaction ratings in the survey. it assesses passengers at the airport on their day of travel, making it the only worldwide programme to do so.
ASQ delivers over 600, 000 individual surveys in 41 languages in 84 countries every year. it surveys passenger’s satisfaction on 34 key performance indicators ranging from airport access, security screening, and restrooms to check-in and restaurant among others.
ASQ evaluate sharing of best practices among airport operators also. Each airport uses criteria for conducting the survey allowing a comparison of the database to others airport around the world.
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