Facebook: Gen-pact to hire candidates for content moderation on Facebook

Objectionable contents will be moderated according to Facebook community standards

Mark Zuckerberg CEO of Facebook has just announced 3,000 new jobs of Content Moderator. Content Moderator will have to review objectionable content on the platform, which has recently hosted live-streamed footage of murder, suicide, and rape.

Facebook directly employs content moderators but also outsources the task of screening posts in more than 50 languages across the globe to companies like Genpact.

Facebook already has 4,500 people around the world working in its community operations team and that the new hires help improve the review process, which has come under fire for both inappropriately censoring content and failing to remove extreme content quickly enough.

Instead of scrutinizing content before it’s uploaded, Facebook relies on users of the social network to report inappropriate content. Moderators then review reported posts – hundreds every shift – and remove them if they fall foul of Facebook’s community standards. Facebook does not allow nudity (including female, but not male, nipples), hate speech or glorified violence.

On jobs platform Naukri.com, there are over 3,000 applicants for 30 job openings at Genpact for screening Kannada language content.

Facebook recognizes that the work can often be difficult and that every person is offered psychological support and wellness resources. It also has a program in place designed to support people in these roles, which is evaluated annually.