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About Doorstep Delivery of 40 Services Scheme of Delhi Government: Details

 

 

About Doorstep Delivery of 40 Services Scheme of Delhi Government: Details, Aim, Benefits, Highlights

Delhi Government led by CM Arvind Kejriwal of Aam Aadmi Party (AAP) on 10th September 2018 introduced a doorstep delivery of government services scheme for Delhiites.

Under this scheme, residents of the Delhi will get delivery of various government services, including driving license, marriage certificate, and ration card, at their place of choice from 10 September 2018.

In the first phase of the scheme, 40 services will be provided for a nominal charge of Rs 50. The fee to avail doorstep services can be paid using debit or credit cards.       

VFS Global, one of the biggest visa and passport service providers in the world, has been given the contract to run the project for three years.

VFS Global has set up a call centre and hired ‘mobile sahayaks’, who will go to households for collection of documents at the scheduled time; they will carry devices to collect biometric data from the people.

For availing doorstep services, customers will have to dial a helpline number 1076 and place the request.

The applicant can fix the date and time for mobile sahayaks to visit their house to collect forms, documents and fees.

Once the document sought by the customer is ready, it will be sent to their house/office via Speed Post.

The service will be available from 9 am to 9 pm on all days, including Sundays.

The status of an application can be tracked online through unique IDs. SMS updates will be sent. 

The Aam Aadmi Party (AAP) government plans to provide a total of 100 services for citizens at their doorstep.


 

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