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SBI Card Launches 'ELA' virtual assistant for customer support & services: Details
SBI Card Launches 'ELA' virtual assistant for customer support & services: Details, Features, Purpose, Benefits
SBI Card has announced the launch of 'ELA' (Electronic Live Assistant), a virtual assistant for customer support and services.
The SBI Card's 'ELA' virtual assistant technology is driven by Artificial Intelligence and Machine Learning.
The SBI Card's 'ELA' virtual assistant technology is designed to enhance the customer experience by providing relevant and instant responses to customer queries.
The SBI Card's 'ELA' virtual assistant technology customers' can easily communicate with it in conversational language, it also enables easy user interface along with prompt query resolutions.
As per the officials, the virtual assistant is currently hosted on the SBI Card website and will soon be integrated on the mobile app too.
SBI Card
SBI Cards & Payments Services Pvt. Ltd. is a payment solutions provider in India.
It was founded in the year 1998.
Its Headquarters is situated in Gurugram, Haryana.
At present, its Managing Director is Hardayal Prasad.
Its slogan is "Make Life Simple"
